More to this than you’d think.
We got into an argument. A couple weeks ago, in one of our brainstorming sessions, the team couldnโt agree on one topic:ย
????Is it ok to pull an offer if a job seeker doesnโt accept immediately?
(By โimmediatelyโ weโll say 24-36 hours.)
The reason why? Itโs a far more nuanced topic than it appears on the surface.
Your first reaction will be based on your own personal experience (as a job seeker or hiring manager.) Which may be completely different to other real world scenarios.
It comes down to empathy and transparency.
Letโs say you, the company, are completely up front about your process and time frames.
The candidate tells you from the start theyโre evaluating multiple companies. They want to make the best decision. Their time frames are clear.
In that scenario? Yeah, pulling the offer feels petty. Theyโre in a stressful life situation, theyโve kept you in the loop. There are no unknowns. It feels like you took it personally.
But thereโs also a flip side. Those gotchas where the transparency wasnโt real. โOh I had something come up last minute.โ But you can clearly tell theyโre shopping your offer to negotiate elsewhere.
Meanwhile, youโve got 3 other candidates you could hire and business deliverables you need to hit.
Transparency works both ways. If you, the company, weren’t clear about your time frame and process, can you expect someone to jump on board right away?
Thereโs a lot of other great companies out there. Great talent too.
You’re not the only one.
Full episode of The 10 Minute Talent Rant, episode 55 โThereโs Nothing Wrong With Being Someoneโs 2nd Optionโ here.
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Candidate Experience sucks right now. Thatโs it. Thatโs the show.
If you think back to 2021, when the job market was on fire, it was top of mind for everyone. Not just LinkedIn think pieces, but companies poured lots of time and effort into white-glove interview processes.
Now that the market cooled off, so did the effort. But thereโs a disconnect: attracting talent isnโt any easier right now. In fact, itโs harder when you inadvertently cut corners.
Jeff Smith and James Hornick explain why ignoring candidate experience is costing companies big in The 10 Minute Talent Rant, Episode 111, โCandidate Experience Has Never Been Worseโ
Episode 111















