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This started with a pretty common problem.
The Black Tux was growing fast. Peak seasons were getting busier. Retail showrooms were expanding. Their internal TA team? Maxed out. They needed help hiring customer care talent quickly and without committing to building a much bigger internal team.
What surprised everyone (including us) was how it evolved.
Seasonal support turned into embedded recruiting. Embedded recruiting turned into weekly market data, process fixes, and help across retail, warehouse, HQ, and leadership roles. One consultant became an extension of their team, flexing as priorities shifted.
Over time, that approach supported 275+ hires across showrooms, warehouses, customer care, and roles like VP of Supply Chain and Lifecycle Marketing without The Black Tux having to overhire internally.
No big “transformation initiative.” Just adapting as the business grew.
If you’re dealing with growth, seasonality, or capacity issues, this is a realistic look at what flexible hiring support can actually look like.
Read the Black Tux case study here.
Hiring rarely goes exactly as planned. The good news? It doesn’t have to.
Have a big hiring initiative and unsure the best way to tackle it? Let’s discuss…
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Hirewell’s Jeff Smith teams up with no-BS guests to dunk on everything broken in hiring. Sharp takes, real stories, and maybe even a solution or two. If they have time.
Whelp, that’s a wrap. After 20 years, James is leaving the recruiting industry behind. And Hirewell. And the 10 ...
Episode 116
Weird aspect of the AI era: more and more candidates are first learning about companies after they applied.
You ...
Episode 115
Coming Soon...
Welcome to Between Two Hires, where we uncover the untold stories of hiring triumphs and tribulations in the world of startup tech companies. We know that an amazing new addition to the team can completely change the trajectory of your company. But get it wrong and it can cripple your growth, be time-consuming and costly, to say the least. So join Tom and his guests to learn how to avoid costly hiring mistakes and propel your business to success!
From IPOs to ICU: Why Maryana Kessel Is Building Different
What happens when the system breaks you and then you ...
Episode 18
What if your best hire doesn’t look good on paper?
David Aviles has built go-to-market teams from ...
Episode 17
Coming Soon...
Beyond the Offer is Hosted by Bill Gates and Rosanna Snediker, who attack the latest trends and challenges in talent acquisition and human resources. They chat with top executives and HR Leaders to discuss their recruiting and retention problems, how they are solving them, and what changes they anticipate in the future of HR and Talent acquisition. Their topics include talent acquisition, agency/staffing recruiting, RPO solutions, recruiting technology, HRIS, and ATS Technology, and recruiting landscape over the next decade or so. Tune in to learn more!
Bill and Rosanna sat down with Evan Shy, CEO of HTD Talent, to unpack why tech hiring is still a mess and what ...
Episode 18
No guest this week — just Bill and Rosanna going deep on 15+ years in recruiting. From the early days of talent ...
Episode 17
Coming Soon...
Our weekly show where our hosts Ryan Brown and Emily Goor discuss the company’s updates. They cover a few of the newest openings we’re working on currently across all our divisions. They also highlight “Recruiter of the Week” where we bring on one of our recruiters and they participate in a rapid-fire questions game, in hopes of allowing our audience to get to know the team better.
In this episode of The Hirewell Update, Ryan Ross is joined by Charlie Saffro, founder and CEO of CS Recruiting, ...
Episode 35
In this episode of The Hirewell Update, Ryan Ross welcomes Jeff Smith to talk through why now, not January, is the ...
Episode 34
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Hosted by Sarah Sheridan, The Balancing Act brings high-level execs to the mic to explore how they balance thriving careers with family life. From parenting’s impact on leadership to employer support and practical advice, each episode delivers bold insights to help you succeed at work and home.
In this episode of The Balancing Act, Ashley McCray-Ford gets real about:
The identity shift that hit ...
Episode 10
She froze her eggs at 31. She met her husband three months later. She didn’t tiptoe around IVF—she owned it, even ...
Episode 9
Coming Soon...
Expert interviews, panel discussions, and industry insights. The Talent Insights series has covered everything from hiring to retention to DEI.
New year. New hiring market. Hopefully.
2023 was a year a lot of recruiters are happy to turn the page on. But ...
Episode 110
In this episode of Talent Insights, Hirewell CEO, Matt Massucci discusses “The Future of Work” with experts ...
Episode 110
Coming Soon...
Blog
Our text based blog articles
Industry analysis on a variety of hiring, HR, recruiting and job seeking topics. Written by our very own Hirewell team.
How a “seasonal” hiring problem turned into a long-term partnership
Hirewell + CS Recruiting: Big News to Start 2026
Hirewell Welcomes Newance
CS Recruiting Joins Hirewell: A New Era in Supply Chain Talent Solutions
Choosing Joy in the Hard Seasons: How Ashley McCray-Ford Leads with Purpose and Grace
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