Don’t half ass your rejection calls

Your last impression is as important as your first

Reason 3784 why recruiter feedback is garbage: lack of preparation.

This isn’t a dunk. It’s a teaching moment. Recruiters (like all humans) get buried in their work. Task to task. Sprinting through the day. Autopilot is real.

👉The last impression is as important as the first.

Telling people they’re not getting a job coupled with inaccurate feedback rubs people the wrong way. Duh.

Like not understanding the hiring manager’s reasoning but communicating it anyway. Or *gasp* confusing candidates with each other when you’re working at capacity.

Yes. These things happen. They blow up reputation and relationships.

Before every rejection call:

👉Have the applicant’s full resume and LinkedIn profile in front of you. Make sure you know exactly who you’re talking to.

👉Review the interview rejection notes. Make sure you understand it well enough to explain it in your own words.

👉If you don’t understand it, ask the hiring manager to explain it to you.

If a candidate gets deep in the process, they’ve put a lot of work in researching you. Make sure you do the same.

James Hornick

Partner at Hirewell. #3 Ranked Sarcastic Commenter on LinkedIn.