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I’ve said contingent recruiting is “the worst business model in the history of business models.” (I’m right btw.)
I’ll be honest: I’m not trying to change the minds of any contingent recruiters out there. If they don’t love themselves enough to value their own time, that’s their right. (Unless you’re a contingent recruiter looking for a better life, hit me up.)
The only thing still propping the model up is inertia. The lack of understanding of how the recruiting landscape – and options – have changed for hiring companies.
The classic HR model of “build a huge internal team, engage a bunch of contingent firms during spikes, try not to actually use them, throw your hands up when things aren’t getting filled” is over. (Seriously, stop doing this.)
Why’s it over?
Change in 3 areas:
1. Retained doesn’t mean what it used to.
Most associate the word ‘retained’ with executive search. Super expensive and paying a huge chunk up front. Regardless of results. For most hiring, the exec search model doesn’t make sense.
But that’s not what retained really is.
Here’s the thing: every search in professional skill sets is headhunting. Time intensive. Targeted. And thorough.
Requirements have gotten more specific. Recruitment expertise has gotten more specific with it.
Experts don’t work for free. And specialized recruiters are no longer putting themselves in that position either.
Most retainers aren’t big amounts.
You want a position maybe filled? Or definitely filled?
2. Companies need help with the whole damn process. Not a pile of resumes.
Job seekers have gotten more and more sophisticated with higher expectations. And (the smart) companies know this.
Candidate experience is just process and communication. Recruiters who integrate with the hiring teams (dedicated On-Demand recruiters or retained specialists) do this well.
That’s the real hiring problem. Contingent resumes mills don’t solve it.
3. You don’t need contingent, you need better sourcing.
I like throwing shade at contingency firms for being glorified sourcing. Sometimes it’s fair (the resume mills), sometimes not (the ‘good recruiters who are stuck in an awful job’ seriously guys hit me up). But I like to troll so the latter group can deal…
It’s irrelevant. Regardless of the skill level, a lot of companies DO treat contingent firms like sourcing. They only want help with resumes.
Tech-enabled sourcing, dedicated sourcing, even offshore sourcing. It’s all growing. And it’s all a better solution for those orgs who really don’t feel like paying those fees anyway.
Hirewell does all 3 by the way. Just saying.
You can subscribe to James Hornick’s personal newsletter (Talent Rants and Sarcasm) to get all his hot takes here.
Kicking off 2026 with a bang.
It’s not every day we welcome an entire company into the Hirewell fold, but recently, we did just that. Charlie Saffro and her team at CS Recruiting officially joined Hirewell late in 2025.
If you don’t know CS, here’s what you need to know: they’ve been the go-to firm in supply chain, logistics, and transportation recruiting for 15 years. They’ve built deep industry expertise, an insane candidate network, and a reputation for treating people like, well… people.
This isn’t a rebrand. It’s an expansion. More services. More specialization. Same human-first approach. Whether you’re a client, a candidate, or just a hiring nerd like us, the story behind this partnership is worth your time.
And you can’t become part of Hirewell without joining Ryan Ross on the Hirewell Update.
Watch the episode here: The Hirewell Update, Ep 35: Introducing CS Recruiting
We’ve got big plans for 2026. Watch the latest episode of the Hirewell Update, to hear Charlie and Ryan discuss them. You won’t want to miss it.