This is a “company values are BS” rant. But not the one you think.
I’ve waffled on corporate values a lot. On one hand, they should be aspirational. Something to strive towards. Even more, a way to hold people accountable for their behavior.
On the other…that rarely pans out. For most companies? It’s a bunch of bullsh*t on a website. Virtue signaling and lame employer branding.
Everyone knows it. Yet no one cares.
I don’t mean “no one cares” in a “this company is a heartless, money-grubbing, employees-last hell-hole” way.
Quite the opposite. I mean “no one cares” in an “everyone’s happy here, the vibe is 10/10 so it’s a non-issue” way.
You out there. The person reading this who actually likes your job. Can you recite your company values? (Probably not. Yes I resisted the urge to make a lame LinkedIn poll.)
We do an annual anonymous employee engagement survey (via Holistic). One of the questions last year: “In your own words, what are Hirewell’s values?”
Don’t recite them, make your own. Here’s a sample of what we got back:
“Transparency, Execution, People first, Business second”
“Focus on the employees, doing great work for our clients and being a leader in the industry.”
“Hirewell values it’s clients and employees. They want to provide all tools to succeed. They believe a good strong foundation will bring good employees and more clients.”
“Hire good people that are good at their job.”
“No a$$holes. Empathy. Quality work. Work hard.”
We do have our values listed on our website. (Pandemic project.) Put a lot of thought into it too. Pretty accurate, imo.
How did the team do?
Technically? All wrong. The last one hit a keyword though.
Guess what: I don’t care. Why? Because they’re all actually right.
????The experience your team has is more important than the experience you want them to have.
Now, I know someone out there is gonna say we should be reinforcing values in all aspects of the work experience. Using them as teaching tools, etc.
OR
You could embrace employee-driven values. Because that’s what makes a good environment vs a bad one anyway.
Beauty is in the eyes of the beholder, and values are in the minds of your team.
Don’t hire a$$holes and you’re most of the way there. (No, that wasn’t a ‘correct’ answer either. But it’s the only one that matters.)
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Candidate Experience sucks right now. That’s it. That’s the show.
If you think back to 2021, when the job market was on fire, it was top of mind for everyone. Not just LinkedIn think pieces, but companies poured lots of time and effort into white-glove interview processes.
Now that the market cooled off, so did the effort. But there’s a disconnect: attracting talent isn’t any easier right now. In fact, it’s harder when you inadvertently cut corners.
Jeff Smith and James Hornick explain why ignoring candidate experience is costing companies big in The 10 Minute Talent Rant, Episode 111, “Candidate Experience Has Never Been Worse”
Episode 111
















