What does real support for new parents look like after the baby arrives?
In this episode of The Balancing Act, Sarah Sheridan sits down with Lewis from Happiest Baby, the company behind SNOO, to talk about sleep deprivation, employee benefits, paternity leave, and why the newborn stage is not just a home issue. It is a workplace issue too.
From Finance to Baby Products
Lewis did not start in the baby world. His background was in finance, startups, and partnerships. But when COVID hit, his wife was pregnant, and he started researching what actually helps new parents, one product kept coming up: SNOO.
After using it with his own daughter during lockdown, he became the guy telling everyone to get one. Eventually, he realized he was basically selling the product for free and joined Happiest Baby.
What SNOO Actually Does
SNOO is a smart bassinet that uses a secure sleep sack, gentle motion, and white noise to help soothe babies and support sleep.
Lewis explains that while SNOO is known for sleep, it was built around safety. The goal is to help keep babies safely positioned on their backs while recreating some of the motion and sound they experienced in the womb.
And no, it does not let parents fully clock out. If the baby keeps crying, SNOO stops and alerts the parent.
Helpful? Yes.
A replacement for parenting? Absolutely not.
Why Sleep Is a Workplace Issue
Sleep deprivation does not stay neatly at home.
When new parents return to work exhausted and anxious, it affects focus, performance, health, and retention. That is why Lewis sees SNOO as part of the larger employee benefits conversation.
Paid leave matters. But what happens after leave matters too.
If companies want parents to come back and stay, they need to support the return, not just the time away.
The Dad Conversation
Sarah and Lewis also talk about paternity leave, and Lewis does not sugarcoat it.
Dads should take it.
Not take two days.
Not answer emails the whole time.
Actually take it.
Because while dads cannot give birth or breastfeed, they can do almost everything else. Diapers. Bottles. Cleaning. Holding. Soothing. Running the house. Being useful.
The bar has been on the floor long enough.
What Employers Should Remember
When people have a baby, they remember who showed up.
They remember the neighbor who brought dinner. The friend who checked in. The employer who made life easier during one of the hardest transitions they will ever go through.
Family friendly benefits are not fluff. They are part of how companies retain great people.
Key Takeaways
Sleep affects work, health, performance, and retention.
Paid leave is important, but support cannot stop there.
SNOO is being used by employers as a practical benefit for new parents.
Paternity leave only works if dads actually take it.
Supporting parents well is not just nice. It is smart business.
Final Thoughts
This episode is a sharp, practical look at what new parents actually need from employers.
Sarah and Lewis talk SNOO, sleep deprivation, return to work, paternity leave, and why companies need to stop treating the newborn stage like something employees should quietly survive alone.
Watch the full episode of The Balancing Act here: https://talentinsights.hirewell.com/topics/the-balancing-act
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