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If recruitment technology was better, would we even be able to use it?
Sales and marketing gets all the tech toys. They drive revenue. They get more dollars to spend. They get more companies creating new software to grab those dollars. It’s the way of the world.
But they get something else: dedicated people who know how to operate it. Sales ops, marketing ops, RevOps, whatever you want to call it.
Show me an org with a kick ass CRM and tech stack that actually works as advertised. I’ll show you the person (or *gasp* team) they have running it. As their full time job.
Business tech is complicated. In any function. Maybe that’s the long term play for the next gen SaaS company: make it *actually* easy for anyone to not just use. But customize and admin.
Back to recruiting. Even if they do get the tools they want created for them. And the spend they need to buy them. They still need to spend even more for the people they need to run it all. Who actually have an techno-functional engineering mindset.
Because there’s not enough tech savvy recruiters to run this stuff without dedicated support.
(There’s not enough tech savvy <any end user> to run enterprise software without support. Except devs. Probably.)
Recruiting done right – at scale, in a uniform manner across all recruiters in an organization – depends on using tools to enable it.
Without someone dedicated to integrating, customizing, training and administering it…it’s just another lightly used widget sitting on the shelf.
Partner at Hirewell. #3 Ranked Sarcastic Commenter on LinkedIn.
Executive search isn’t some mysterious dark art. You’re not paying for secret handshakes and a magic Rolodex.
But that’s exactly what legacy firms want you to think.
They sell prestige. They sell access. They sell fear. And some companies buy it—because no one wants to screw up a high-profile hire.
Here’s the truth: access is the easy part. Executives respond more than anyone. The real challenge? Fit. Immersion. Results after the hire. And most firms skip that part entirely.
Jeff Smith and James Hornick rip the curtain off the smoke-and-mirrors world of exec search—and explain why most firms are failing their clients (badly) in The 10 Minute Talent Rant, Episode 109, “What Everyone Gets Wrong About Executive Search.”
Episode 109